Knowledge — 2 years ago

How to Check the iCloud Mail for Issues?

by Keren P.

Check iCloud Mail, How to Check iCloud Mail

Check iCloud Mail for Issues and Easily Solve Them!

Email services make our lives a whole lot easier with all their features. Nowadays, we can send and receive mail online when we are at home, at the office, or on the go, and one of the most popular email services is the iCloud. Apple's free iCloud email lets Apple users enjoy an advanced email service from all their Apple devices wherever they are. With the iCloud, you can connect your email accounts to Outlook and other providers easily, and the set up is easy as 1,2,3. However, you may encounter several issues when using Apple's email services, which can interfere with your work. To get past these problems, you have to know iCloud's biggest issues and how to get past them.

How to Check iCloud Email for Issues

To solve problems with your iCloud service, you need to know the service's most common issues:

Can't Access iCloud Mail at

1. Be sure to use a browser that supports iCloud.

2. Clear your browser's cache. If you do not know how to clear cache in the browser you are using, check the browser's help center to find out the steps.

3. If you still cannot access your iCloud, call your internet service provider. There are certain internet configurations intentionally or unintentionally that deny access to certain services and websites, iCloud being one of them.

Check iCloud Mail

Can't Receive Mail in the iCloud App on MacOS

This may be caused by your email account getting dimmed. To see if that's the case, you need to check your iCloud mail in the following way: find the name of your iCloud email account on the left side of the main Mail window. If your email account is indeed dimmed, you will see a lightning-bolt symbol next to it, which means you are currently offline. To get online, make sure you have an internet connection, and then choose Mailbox>Take All Account Online

- Can't Send Mail from Mac's iCloud App

To solve this issue, follow these steps:

1. When you get an alert saying “This message could not be delivered and will remain in your Outbox until it can be delivered. The reason for the failure is: An error occurred while delivering this message via the SMTP server: server name.”

2. Open your mail and choose Mail>preferences

3. Choose the Accounts tab

4. Choose your iCloud email account

5. Click on the Account Information tab

6. Pick your iCloud email account from the Outgoing Mail Server (SMTP) menu.

How to Check iCloud Mail

If the recipient doesn't receive your message

If an “undelivered mail returned” or “unknown address” alert pops up in your inbox after you try to send a message, you need to make sure you entered the correct recipient's email address; go to your Sent mailbox and check to see if you entered the correct address.

- Ask the recipient to check if the mail ended up in their junk mail folders.

- If the recipient still hasn't gotten your message even though it was sent without alerts, it could be because your message was filtered or blocked by the iCloud Mail servers or the recipient's mail server.

If You Are Sending a Large File

There are limitations on how big of a file you can send, and you can't exceed the max size allowed by your email service provider or the recipient's email service provider. To send a large file without problems, try to compress the file you are sending or using a Mail Drop service before sending the file.

When Your Receive Messages but Can’t Send Any of Your Own

If this happens it could be because your internet provider is blocking the protocol for sending email from their network (SMTP). To solve this issue, you need to contact your internet provider and ask if they are indeed blocking SMTP traffic. If they are blocking the service, ask them if you can be exempted from SMTP blocking.

- If You Have Problems Sending or Receiving Mail on Your iPad, iPhone, or iPod

- If you encounter this problem with your iCloud service, follow these steps:

1. Be certain that you are connected to the internet.

2. Log into your account from a Mac or a PC o find out if you can receive mail from your iCloud account.

3. Choose Settings>your name>choose iCloud>turn on your mail on the device you are using

4. Be certain that new data is automatically pushed into your device. Choose Settings> Passwords & Accounts> Fetch New Data>turn on Push

iCloud Mail problems

- If you have a device with iOS 9 or an earlier version, choose Settings>Mail, Contact, and Calendars> Fetch New Data, and turn on Push

- Return to Fetch New Data, then tap your iCloud account, and choose turn on Push. If you are using several iCloud Mail Accounts, choose 'Push' on your devices, one at a time. For this to work, you need to make sure that Push is turned on with your primary iCloud email account.

Turn off the device you are using. Wait a few moments, and turn it back on.

If you have other, less common problems, with your iCloud Mail, click HERE for the Apple support page.

iCloud offers a variety of service you can enjoy from anywhere in the world for personal and professional usage. At times, you may encounter problems with the service that could stem from different reasons. The problems listed above are the most common issues with iCloud, but they can be easily solved. Follow the steps listed above, and you will be able to use you will be able to check your iCloud mail and use it in no time at all.  


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