Knowledge — 2 years ago

How to Cancel Been Verified and Get a Refund Easily!

by Andy A.

How to Cancel BeenVerified, How to Cancel

How to Cancel Been Verified? We Explain!

Founded in 2007, Been Verified is a background search company that claims to provide its users with access to public information that was formerly only available to big companies and people with deep pockets in a way that is easy, affordable, and fast. The company is one of the most popular of the online background search sites and is based in New York.

Been Verified offers a number of search options to its members when looking for specific information. While Been Verified is a popular background search option, you may want to change the service you use or cancel your membership altogether.

Been Verified uses an auto-renewal billing system, meaning that if you do not actively cancel your account, your subscription will be renewed at the end of your current subscription. The following is a guide to how to cancel your Been Verified account. 

How to Cancel Been Verified

Been Verified Services and Features

BeenVerified offers its users a plethora of tools to access public records of specific individuals you may be looking for. 

People Search- Been Verified’s people search tool goes through billions of data points across many public databases and provides you with a report that may include addresses, contact information, social media accounts, criminal records, employment history and more. 

Reverse Phone Lookup- A reverse phone search works with cellphones and landlines, even if the numbers are unpublished or unlisted and provides you with the information of the person who’s number you have provided. This is useful if there is a mystery caller or company that you need to find. 

Been Verified cancel

Email Lookup- By inputting an email address, Been Verified’s Email Lookup tool will search millions of public records in order to identify the owner of the email address you have provided.

Reverse Address Lookup/ Property Owner Search- If you are interested in finding information about the owner of a home or who owns a certain office space, the Reverse Address Lookup tool can potentially provide you with the name of the current and previous owners, the value of the property, sales history, and neighborhood safety date. 

Public Records- Been Verified’s Public Records search has taken advantage of the Freedom of Information Act (FOIA) which governs the release of government agency public records and has helped make government records publicly available. The tool provides you with all the public records available separated by the state and the county where the record is located. 

Criminal/ Arrest Records- The Criminal Records search offers two ways of searching for public criminal records. The first is by the state and county where the record is located. The second way is by searching someone's name and city, and the results will show you if that person has a criminal record that is publicly listed. 

Background Checks- Been Verified background checks search through millions of public records that the service has aggregated to create a report on your query. a background check may reveal a person’s address, phone number, email address, family members, and social media information 

White Pages Lookup- The White Pages Lookup is a directory tool that lists residential phone numbers by name. Generally, the information available may also include a name, associated addresses, and phone numbers.

Been Verified now has a mobile application for both iOS and Android which allows you to access all the information available from your account on the go. 

How to Cancel
Been Verified Membership Cost

Before you cancel your membership, it is good to check which membership you had, and what costs you were paying. There are two plans available on the website. 

1-month membership - $26.89 /month

3-month membership - $17.48/month

Both of these plans offer unlimited searches and unlimited background check reports, contact information, reverse phone number search, address lookup, criminal records, and more.

How to Cancel Been Verified

If you have an active Been Verified account and wish to cancel it, you can do so in three different ways. 

The first option is to cancel via email. You will need to email customer support at and inform them that you wish to cancel your membership and if you need a refund for any reason, you will need to explain why in the email. You need to have your 9-digit member ID on hand to include in the email. This will allow the customer support representative to access your account and cancel or find the billing details to refund your account. The 9-digit ID number can be found on the right-hand side of the Dashboard of your BeenVerified account and in your New Member Welcome email.

Cancel Been Verified Account
The second option is by telephone. You can call Been Verified’s toll-free number at 1-888-579-5910 and ask to speak to someone regarding canceling your account. According to reports, the average wait time to speak to a representative is 3 minutes, and the best time to call is at 2:30 pm. When calling the customer support phone number you will need to have the 9-digit member ID to give to the representative. The phones at Been Verified are manned daily from 6:00 am - 11:30 pm Eastern Standard Time. 

The third option to cancel is using the Been Verified contact form. When you access the form page, you will need to select the reason for contacting. Here you have to select the option to Cancel Account. You will need to fill in your email, as well as a message box. You should include in the message box the 9-digit member ID, and a brief paragraph stating that you wish to cancel your account. If you are also requesting a refund, you can add this to the message box. 

Once you have successfully canceled your account, you will receive a cancelation email for reference. Your login information will be retained in case you wish to restart your subscription. 

If you did not receive a cancelation confirmation, contact Been Verified to make sure the cancelation is in progress. Once you receive the confirmation of your cancelation, you should check your billing info to make sure that you are not being charged during the next billing cycle. If your credit card continues to get billed for the services on the website, contact the Been Verified customer support service.


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