How to Reset Apple ID
Whether you own an Apple device or you want to download something from the App Store or iTunes, you will need an Apple ID. If you have created one in the past but would like to change either your email address for your Apple ID or your password, we have got you covered.
How to reset Apple ID email address
If the email address attached to your Apple ID ends with @icloud.com, @me.com, or @mac.com, you can only change to an email address ending with any of the mentioned extensions that are already associated with your account. You will not be able to change to a third party email account such as @gmail.com.
If you want to change the third party Apple ID email address, you need to first sign out of every Apple service and device that currently use Apple ID you wish to change.
- Go to appleid.apple.com and sign in.
- Find the Account section and click Edit.
- Under your current Apple ID, click on Change Apple ID.
- Enter the new Apple ID email address or choose from the list of @icloud.com, @me.com, or @mac.com addresses associated with your account, if any. To see these addresses, check Reachable At in the Account section of appleid.apple.com.
- Click Continue
If you changed your Apple ID to a third-party email address, you would need to verify the account through a confirmation code sent to your email address before you start using the updated Apple ID.
How to reset Apple ID password
If you are voluntarily changing your password for security reasons, go to appleid.apple.com and sign in. In the Security section, click Change Password. You will be then asked to enter your current and your new password. You also have the option of signing out of the services and devices so that you can sign in using the new one, in case of suspicious activity in your account.
Forgotten Apple password
In case you have forgotten your password, there is no way to retrieve the old one. Based on the security you previously set up, you have different options.
Using email, password and security questions
- Go to appleid.apple.com. Click on ‘Forgot Apple ID or Password?’ below the login form.
- Enter your Apple ID. (If you have forgotten your Apple ID, click ‘If you forgot your Apple ID, you can look it up’ and follow the instructions)
- Choose to reset your password and click Continue.
- Choose how to reset the password. You can either answer security questions or receive an email with the link to reset your password.
If you use two-factor authentication
If you have two-factor authentication enabled, you can reset your password using your trusted iOS device or on the Apple ID account page.
Using your iPhone, iPad, or iPod
On your trusted device, go to Settings. Tap on your name, and then tap on Password & Security. Then tap on Change Password. You can then enter your passcode and proceed to set up your new password.
Using a browser to reset Apple Password
- Go to iforgot.apple.com and enter your Apple ID.
- Enter the phone number associated with your Apple ID. (You would have provided this at the time of setting up two-factor authentication)
- Click Continue to send a notification to your trusted iPhone, iPad, or iPod.
- Tap Allow on your trusted device and follow the steps shown on the screen.
If you use two-step verification
To reset your password when you have set up two-step verification, you need your trusted device and a recovery key.
- Go to iforgot.apple.com and enter your recovery key.
- Choose a trusted device on which to receive a verification code.
- Enter the provided verification code that was received on the device.
- Create a new password and then select Reset Password.
You are all set. Sign in again after you have reset your Apple ID to continue using the Apple services and devices.